Join Our Dynamic Team as a Clinic Manager at BJC Health in Chatswood
Are you an exceptional medical receptionist with a passion for delivering outstanding customer service? Are you a natural leader who thrives on managing and inspiring a team? If you are seeking a rewarding career opportunity, we have the perfect role for you!
At BJC Health, we are dedicated to providing top-quality care to our patients while fostering a supportive and compassionate environment for our team. We are currently looking for a Clinic Manager to lead our receptionists and ensure seamless operations at our facility.
BJC Health is a leading specialist clinic in Sydney, renowned for its excellence in rheumatology care. Our team of highly skilled practitioners and compassionate staff work together to make a positive impact on our patients' lives. We pride ourselves on delivering personalized care that goes beyond expectations.
Role and Responsibilities:
- Managing and mentoring our reception team to deliver exceptional customer service and ensure a welcoming environment for our patients.
- Overseeing face-to-face, phone, and online client interactions, ensuring all inquiries and appointments are handled efficiently and professionally.
- Managing client billings and transactions to maintain accurate financial records.
- Providing administrative support to our practitioners, ensuring smooth coordination of patient schedules, records, and other relevant tasks.
- Leading daily office operations and ensuring a well-organized and efficient workflow.
- Continuously improving processes and systems to enhance patient care and operational effectiveness.
To excel in this role, you should possess the following qualities and qualifications:
- Proven experience in delivering exceptional customer service, preferably within a medical reception setting.
- Strong interpersonal and communication skills, with the ability to empathize and connect with patients and staff alike.
- Attention to detail and excellent organizational abilities to manage multiple tasks and priorities effectively.
Proficiency in Microsoft Office products and experience with Electronic Health
Records (EHR) software.
- Previous experience in a similar leadership position, demonstrating your ability to lead and inspire a team.
- Certificate IV in practice/business/medical administration or equivalent qualification.
- Familiarity with Genie Solutions PMS is highly desirable.
- Australian citizenship or permanent residency is a requirement.
What We Offer:
We value our employees and believe in creating a supportive and fulfilling work environment. When you join our team, you can expect:
- Competitive salary package: We offer a remuneration package ranging from $70k to $90k, inclusive of superannuation, based on your skills and experience.
- Continuing education allowance: We encourage your professional growth and offer a study subsidy for the right candidate.
- Professional development: We provide opportunities for ongoing learning and development to enhance your skills and advance your career.
If you are ready to embrace this exciting opportunity and make a significant impact as a Clinic Manager at BJC Health in Chatswood, we would love to hear from you! Please submit your current CV and a compelling cover letter addressing the selection criteria. Join us on this rewarding journey and be a part of our growing team.
Apply now to embark on a fulfilling career in healthcare management!