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Our Rheumatology Team can help you during this time.

Our rheumatologists provide specialist care using online video consultations in addition to our usual in-person, in-clinic care.

There is a lot of academic evidence suggesting that the provision of telehealth services achieves health outcomes that are comparable to face-to-face care. The supplementation of traditional face-to-face care with telehealth is likely to transform medical care, especially with the reduction of time wastage and improving access and continuity of care.

You can see us from practically anywhere!

And whether you live in Sydney or in rural and regional Australia, we provide you with:

  • very convenient, easy access
  • eliminating your time spent travelling & the associated travel costs
  • minimising time away from work
  • high quality video consultations through browser-based technology with a simple click to access
  • taking away the need to download any complicated apps and the need for any log-ins
  • a secure, health-compliant, end-to-end encryption to ensure your data is safe & secure

 

Telehealth Website


Two important things to get started:

1. Please obtain a referral from your GP and have  it emailed to doctor@bjchealth.com.au.

2. Please also fill in the telehealth request on this page. Our team will arrange a consultation with our rheumatologists ASAP.

 

What is Telehealth?

Telehealth uses multiple communication mediums such as video conferencing or talking over the telephone to deliver health care services where the health professional and patient are physically separated. 

Is Telehealth as good as a face to face consult?

Many of our patients are seeking to speak to a practitioner and tell their story. Much about a person, their condition and the help they require can be ascertained through telehealth. Re-assuring or confirming an issue for a patient is very much possible without having to be physically in the same room.
 
Seeing a patient face-to-face, in the same room, has traditionally been the only way to conduct a medical or allied health consultation and is preferred by many, especially when a hands-on physical examination is required. However, many consultations do not require hands-on physical examinations, and simple assessments matched with critical questions are very much sufficient to help a practitioner with a diagnosis and ongoing management.
 
The convenience of telehealth, with its ability to bridge distance, and with ever improving technology, means that remote consultations can be very effective in many circumstances.

Does Medicare provide a rebate for Telehealth?

Medicare does provides a rebate for Telehealth to a limited number of patients who live in certain locations in rural & regional Australia when they consult our specialist doctors.
  
During this period when we are dealing with the Covid-19 pandemic, there is access to medicare rebates for patients with chronic diseases who are consulting our specialist doctors regardless of where you live.

What details do I need to register?

Please register your interest on the Telehealth Request form on this page, providing your contact details. This should take less than 2 minutes. Our team will contact you for further details and to arrange the appointment.
 
For a consultation with our specialist doctors, you will need a valid referral from your GP or another doctor.

How do I get investigations ordered?

A pathology or radiology referral will be organised by your treating specialist. This referral can be scanned and emailed to you. You can then print this out to provide to the radiology or pathology (blood collection) service. Results are generally electronically returned to our electronic patient management software and are available for the doctors to discuss with you at the follow up consultation. 

What do I do if I'm running late for the appointment?

Our health practitioners aim to be on time so please try not to run late as it will affect the patients after you. At the allocated time, the specialist doctor or the allied health professional will contact you on the agreed platform.

What if I no longer need the appointment?

Please cancel your appointment as soon as you have decided you do not need this. This will allow someone else to access the time and is a courtesy to our team. Please send an email to admin@bjchealth.com.au

How do I get my medications prescribed?

We can email you a scanned copy of the prescription. The pharmacist will however require the original prescription so this will be mailed to your home. We are also able to fax your prescriptions to your nearest chemist if you provide us the details. 

 

165 How can BJC rheumatologists help using telehealth

 

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Restricting medical care to traditional in-clinic consultation is so 20th century!

Like most rheumatologists, the doctors at BJC Health have fixed session...

Read More

How our Rheumatology service might look after 6 months of the Covid-19 pandemic

On the 5th March, our team of BJC Health leaders met in my living room to...

Read More

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