BJC Health is Hiring for a Permanent Full-Time Practice Manager for Chatswood

About Us:

BJC Health is a leading specialist clinic in Sydney, renowned for its excellence in rheumatology care. Our team of highly skilled practitioners and compassionate staff work together to make a positive impact on our patients' lives. We pride ourselves on delivering personalised care that goes beyond expectations.

 

Role and Responsibilities:

As Practice Manager, you will play a pivotal role in the smooth functioning of our clinic. Your responsibilities will include:

• Managing and mentoring our reception team to deliver exceptional customer service and ensure a welcoming environment for our patients
• You will be required to foster connections between our clinic reception teams, requiring occasional visits to our clinics in Bondi and Chatswood to ensure the teams work together seamlessly
• Overseeing face-to-face, phone, and online client interactions, ensuring all inquiries and appointments are handled efficiently and professionally
• Managing client billings and transactions to maintain accurate financial records
• Providing administrative support to our practitioners, ensuring smooth coordination of patient schedules, records, and other relevant tasks
• Leading daily office operations and ensuring a well-organised and efficient workflow
• Continuously improving processes and systems to enhance patient care and operational effectiveness

Apply for this role

Apply via Seek with a cover letter addressing the points above and an up-to-date resume. Your resume will not be looked at without a corresponding cover letter.

 

Requirements:

To excel in this role, you should possess the following qualities and qualifications:

• Proven experience in delivering exceptional customer service, and preferably within a medical reception setting
• Previous experience in a similar leadership position, demonstrating your ability to lead and inspire a team
• Strong interpersonal and communication skills, with the ability to empathize and connect with patients and staff alike
• Attention to detail and excellent organisational abilities to manage multiple tasks and priorities effectively
• Proficiency in Microsoft Office products and experience with Electronic Health Records (EHR) software
• Familiarity with Genie Solutions PMS is highly desirable
• Certificate IV in practice/business/medical administration or equivalent qualification
• Australian citizenship or permanent residency is a requirement
  
  

What We Offer:

We value our employees and believe in creating a supportive and fulfilling work environment. When you join our team, you can expect:

• Competitive salary package: When it comes to remuneration, we recognise that the salary should align with the candidate's experience and the specific demands of the role. We are committed to offering a competitive salary that reflects the skills and experience that the successful candidate brings to the position
• Continuing education allowance: We encourage your professional growth and offer a study subsidy for the right candidate
• Professional development: We provide opportunities for ongoing learning and development to enhance your skills and advance your career

If you are ready to embrace this exciting opportunity and make a significant impact as a Practice Manager at BJC Health in Parramatta, we would love to hear from you! Please submit your current CV and a compelling cover letter addressing the selection criteria. Join us on this rewarding journey and be a part of our growing team.