Medical Receptionist - Full Time - Parramatta & Chatswood

Exciting opportunities have become available for enthusiastic, efficient and highly motivated customer service focused receptionists.

Our team is passionate and we strive to exceed expectations. Our values define us. They are to:
- believe in our purpose (which is to help our clients live and feel better)
- place your team first
- be world class
- take the lead 

We are seeking a new team member who shares our passion and values at BJC Health. Reporting to the Reception Manager, the purpose of this receptionist role is to make the client/patient feel welcomed and comfortable as well as supporting the BJC practitioners to deliver outstanding, world class health care. 

Some of the duties include: 
- Greeting clients on arrival and aiming to make every interaction with all clients a special one.
- Scheduling and maximising client appointment bookings.
- Liaising with practitioners on any task as part of the client journey.
- Attending to and completing all client phone and email queries
- Accurate point of sale billings. 
- Managing client records keeping in mind our privacy policy.
- Making sure the reception/waiting area is neat and tidy. 
- Supporting staff functions by setting up lunch room facilities and cleaning up after events.
- Being flexible to travel between our Chatswood and Parramatta clinics and working Saturdays, is an advantage.

The following attributes are desirable:
- Experience in making sure customers leave feeling happy and cared for. Each interaction must be specific to the needs of the customer.
- Experience working in professional receptionist environments.
- Ability to work as part of a team.
- Task prioritisation and organisational skills
- Great verbal/written communication
- Great attention to detail
- A desire to do things a little bit better each time
- Experience in Microsoft Office products and Electronic Health Records (EHR) software
- Genie Solutions PMS experience
- A Certificate IV in practice/business administration.  

To apply for this position please include a current resume and a cover letter talking to the points above.
 
People who have the qualifications, skills and experience outlined above and are also eligible to work in Australia should apply.

Apply for this role

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